Frequently Asked Questions
 

Here are some Frequently Asked Question:

1. Why can’t I see my discounted price?

                All products are priced at the Manufacturer’s Minimum Advertized Price, also know as MAP or MSRP Manufacturer's Suggested Retail Price.  Proceed from View Cart to Checkout to see your DISCOUNTS of $10.00, $20.00, $30.00 or more.

2. If I proceed to Checkout, will I have to give my personal information to see my discounted price?

                Never.  The checkout page shows the Total Price at the top with all discounts and taxes and shipping (only if they apply).  Your information can be added at that time and only if you wish to make a purchase. 

3. What do you do with my personal information?

                We only use it to transact business with you.  It is never distributed or sold to another party for any reason.

4. What if I do not see the products I'm looking for?

                Try the SEARCH button on the upper right to make sure the item is not listed on a different page.  If not, please "drop us a line" at support@reeldeepstore.com. We will find your item and give you a custom price.  Your newly requested item can usually be made available on this website within 24-48 hours.  You can also take our Visitor Survey to request new items or manufacturers.  That also automatically enters you into our Monthly prize drawing.

5. What if I have a large order or need several items or several of one item?

                We want to get you get you the best pricing available.  Please "drop us a line" at support@reeldeepstore.com. We will give you a custom price and usually within 24 hours.

6. Why didn't I get a discount or free shipping on some fishing rods?

                When we ship fishing rods one at a time, they are more susceptible to breakage and require much stronger packaging.  If we can ship two or more rods together, we can use the shipping advantage to your favor and many times give you free shipping and a discounted price on two rods or more. 

7. Why didn't I get a discount on some fishing reels?

                We specialize in HEAVY DUTY fishing gear.  We are not able to offer a discount on some of the smaller reels unless you order two or more.  We still give you FREE Shipping. 




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